Shipping policy
BY INADA Shipping Policy
Shipping Destinations
BY INADA ships orders to the Netherlands, Belgium and other available countries within the European Union. The countries we currently ship to are displayed during checkout.
Order Processing
Orders containing 1 to 20 products are generally processed within 2 business days. Weekends and public holidays are not considered business days.
Larger orders may require additional processing time. If an order cannot be processed within the expected timeframe, we will contact you.
Shipping Methods and Delivery Times
The available shipping methods and estimated delivery date are displayed during checkout. The total delivery time consists of the order processing time and the time required for shipping.
For the Netherlands and Belgium, the following total delivery times generally apply:
- Standard: approximately 5–7 business days
- Express: approximately 3–4 business days
Delivery times for other EU countries vary depending on the destination. The estimated delivery date for your address will be displayed during checkout.
Delivery times are estimates. Delays caused by carriers, public holidays or other unforeseen circumstances may occur. Your statutory rights in the event of late delivery remain unaffected.
Shipping Costs
Shipping costs depend on the destination, the total weight of the order and the selected shipping method. The exact amount will be displayed during checkout before you complete your payment.
Track & Trace
Once tracking information becomes available, you will receive it by email. You can use the tracking link to follow the progress of your shipment.
Orders Shipped in Multiple Packages
In some cases, an order may be shipped in multiple packages or sent separately. If this occurs, you will receive the available shipping information for each package.
Delivery Address
Please check that your delivery address is correct and complete before completing your order.
Made a mistake? Please contact us as soon as possible at info@byinada.nl. We will try to correct the address, but we cannot guarantee that changes can be made once the order is being processed or has already been shipped.
Delays, Damage or Lost Shipments
If your order is delayed, damaged or has not arrived, please contact us at info@byinada.nl and include your order number.
BY INADA remains responsible for the delivery until you, or a recipient designated by you who is not the carrier, have received the order.
Contact
BY INADA
Sint Sebastianusstraat 8
6071 VM Swalmen
The Netherlands
info@byinada.nl